Frequently Asked Questions (FAQ)
1. General Questions
What is CodeArmy? CodeArmy is a premier digital learning platform dedicated to providing high-quality coding tutorials, resources, and community support for developers of all levels.
How do I get started? Simply visit codearmy.gatherknow.com and create a free account to access our introductory modules and community features.
2. Accounts & Access
I forgot my password. What should I do? Click the "Forgot Password" link on the login page. We will send a reset link to your registered email address immediately.
Can I share my account with others? No. As per our Terms of Service, accounts are for individual use only. Sharing accounts may lead to permanent suspension of access.
3. Billing & Refunds
What is your refund policy? Since our products are digital and instantly accessible, we generally do not offer refunds once content is viewed or downloaded. However, exceptions are made for duplicate purchases or unresolved technical issues. Please see our Refund Policy for details.
How do I cancel my subscription? You can cancel at any time via your Account Settings. You will continue to have access to premium content until the end of your current billing period.
4. Technical Support
The code in a tutorial isn’t working. Where can I get help? We recommend checking the comments section of the specific tutorial or posting your query in our community forums. For account-related technical issues, please contact us directly.
What technologies do you teach? We cover a wide range of modern stacks, including Web Development (HTML/CSS, React, Node.js), Python, Mobile App Development, and more.
5. Privacy & Security
Is my data safe with CodeArmy? Yes. We use industry-standard encryption to protect your personal information and do not share your data with third parties for marketing purposes. You can read more in our Privacy Policy.
Still have questions? If you couldn't find the answer you were looking for, feel free to reach out to our support team through the contact form at codearmy.gatherknow.com.